Some Windows users may encounter the following problem: when shutting down their Windows 11 or Windows 10 system, their computer shows a black screen and the device does not shut down completely. In this scenario, users can only completely turn off their devices by pressing and holding the power button. In this article, we provide the most suitable solutions for this problem.
PC users can turn off the laptop if the screen is black by pressing and holding the WinKey + Ctrl + Maj + B Combo simultaneously when the computer is off. While pressing both keys, hold down the power button for a second, then release the power button and keys. The Power LED remains on and the screen remains blank for approximately 40 seconds.
Is it safe to turn off your computer by pressing the power button?
Unless the system crashes, don’t make a habit of shutting down your computer with the physical power button, as the button is designed only as a power-on button. It is very important that you shut down your system properly because simply shutting down the system using the power button can potentially lead to severe corruption of system files.
Fix Black Screen After Windows Computer Shutdown
This problem usually occurs when Windows disables the Intel Management Engine interface to save power on your device.
If you face this Black screen on shutdown in Windows 11/10 only allows power button shutdown problem, you can try our recommended solutions below in no particular order and see if that helps fix the problem.
- Update graphics drivers
- Change power management
- Disable hybrid shutdown
- Enable boot logging
- Enable shutdown event tracking
- Troubleshoot issues using Autoruns
- Run the black screen troubleshooter
Let’s take a look at the description of the process involved regarding each of the listed solutions.
1]Update graphics drivers
The first line of action to solve this problem Black screen on shutdown in Windows 11/10 only allows power button shutdown problem on your Windows device is updating your graphics card drivers – you can do this either by updating your graphics drivers manually through Device Manager or by getting driver updates from the Updates section. updates under Windows Update. You can also download the latest driver from the graphics card manufacturer’s website.
POINTE: Hurry WinKey+Ctrl+Maj+B hotkeys to restart your display driver and see if that helps.
2]Change power management
This solution requires you to change the power management of the Intel Management Engine Interface, an embedded microcontroller (embedded on some Intel chipsets) running a lightweight microkernel operating system that provides a variety of features and services delivered on Intel-based computer systems.
To change the Intel Management Engine Interface power management on your Windows PC, follow these steps:
- hurry Windows key + X to open the Power User menu.
- Faucet M key on the keyboard to open Device Manager.
- In Device Manager, scroll down the list of installed devices and expand the System devices section.
- Then double click on the Intel(R) Management Engine Interface enter to modify its properties.
- In the IMEI properties window, click the Power Management tab.
- Now uncheck the Allow the computer to turn off this device to save power option.
- Click on Okay to save changes.
- Exit Device Manager.
See if the problem is resolved. Otherwise, try the next solution.
3]Disable hybrid shutdown
You can disable hybrid shutdown and see if that helps.
4]Enable boot logging
Enter safe mode. In the menu, move the cursor down to Enable boot logging and press Enter.
On reboot, look for the ntbtlog.txt file in the C:\Windows folder. Look for any signs of problems loading device drivers.
If you have any problems, go to Device Manager and disable the device or uninstall the program. Restart. If the problem does not occur, you know that it is this device or program that caused problems.
5]Enable shutdown event tracking
Enable shutdown event tracking in Windows 11/10 so that you can analyze your system shutdown process. This will help you analyze and identify the cause.
6]Troubleshoot using Autoruns
This solution requires you to troubleshoot using AutoRuns to identify the program that could be causing this problem.
To troubleshoot the use of Autoruns on your Windows PC, follow these steps:
Now uncheck one item at a time and watch how your PC behaves when you shut it down again – repeat until you identify the culprit program.
7]Run the black screen troubleshooter
You can also use Microsoft’s online black screen troubleshooter and see if that helps.
This article will show you how to identify Windows services that are delaying shutdown or startup.
Hope something here helps you.
What is the cause of the black screen of death?
If you are experiencing the black screen of death on your Windows, it is due to a number of reasons including overheating, update issues, power issue, and software or driver errors. This issue can be easily resolved in most cases, but if you experience this problem on a regular basis then it’s highly likely that you have a hardware problem – and you may need the services of a hardware technician to diagnose your system. device.
If you start your Windows 11/10 PC and the device boots to a black screen, you can simply press the key combination WinKey + P or Ctrl + Alt + Del on your keyboard to bring up the security screen which provides the Lock computer, switch user, log out, change password and open task manager options. Click the power button in the lower right corner of your screen and select Restart to restart your PC.
Similar item: How to find the cause of an untimely Shutdown in Windows?